Meadowlands Racing and Entertainment (NJ) & Tioga Downs Casino (NY)

  • Food and Beverage Administrative Assistant

    Location US-NY-Nichols
    Job ID
    2018-1288
    Type
    Regular Full-Time
  • Overview

    JOB DESCRIPTION SUMMARY:

    Responsible for all administrative and clerical functions required by the Director of Food and Beverage, Executive Chef and/or Food and Beverage Supervisors.  

     

    Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Provides excellent guest service to both internal and external guests.
    • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
    • Composes and types correspondence, reports and miscellaneous paperwork, prepares outgoing mail, files, correspondence and other departmental records and reports.
    • Makes Director of FB or designate aware of customer complaints and/or inquiries promptly and professionally.
    • Oversees the flow of all employee file related information and documentation to Human Resources, maintaining back up files of scanned & signed employee documents.
    • Schedules appointments for the Director of F&B.
    • Schedules meetings for F&B Management Staff.
    • Securely maintains records of all employee PTO requests, shift change requests, FMLA leave and other leave requests, getting the assistance of HR staff and/or the Director of F&B as needed.
    • Oversees employee attendance files, inputting tardiness and absence submitted by F&B Supervisors daily; informs supervisors when employees reach the thresholds for each level of progressive discipline.
    • Completes the approval of weekly F&B associate payroll, subject to review by the Director of F&B.
    • Completes training in Micros and becomes back up property expert and back up programmer for MICROS POS.
    • Serves as a liaison between Finance department functions and the Director of F&B, creating and/or distributing financial reports as needed.
    • Reviews receipts for cost accuracy for all F&B venues.
    • Enforces accounting policies within the F&B department as established by the Director of F&B
    • Submits requisitions for F&B supplies and necessary services into MMS.
    • Oversees tracking of associate exceptions and alerts Director of F&B to employees requiring coaching and/or progressive discipline due to excessive exceptions.
    • Assists in the ordering requisitioning into MMS of supplies and service for catered and special events, such as linens, as needed.
    • Assists in the completion of employee tip sheets and product tracking sheets for catered and special events as needed.
    • Assists as needed in financial transactions and inquiries involving credit cards.
    • Acts as a resource regarding departmental activities and operations for the F&B department.
    • Maintains a working knowledge of Company facilities, as well as current and upcoming special events on property, in order to advise guests, management and associates as needed.
    • May be required to supervise when in the absence of F&B Supervisors.
    • Other duties may be assigned.

    Qualifications

    QUALIFICATION REQUIREMENTS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

     

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION and/or EXPERIENCE:

    High School Diploma or GED required. One or two years of Administrative experience required. One or two years of Food & Beverage or Restaurant experience preferred.

     

    SPECIAL QUALIFICATIONS:

    Strong organizational and interpersonal skills required. Strong computer skills required in appropriate software. Strong communication, analytical and organizational skills required.

     

    LANGUAGE SKILLS:

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or associates.  

     

    MATHEMATICAL SKILLS:

    Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  

     

    REASONING ABILITY:

    Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract

    and concrete variables.

     

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the Associate is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear.

    The Associate frequently is required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

     

    The Associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move more than 50 pounds.

     

     

    WORK ENVIRONMENT:

    The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate to loud. When on the project floor, the noise level increases to loud.

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