Tioga Downs Casino

Banquet Houseman

US-NY-Nichols
5 days ago
Job ID
2017-1225
# Positions
1

Overview

Responsible for room set-up of banquet and catering events, ensuring room is clean and set according to Banquet Event Order details. Will also break down rooms, making sure room is neat and clean and all tables, chairs, AV equipment, etc. is put back in proper place. May be responsible for service of coffee breaks for meetings.

 

 

Responsibilities

 

  • Provide excellent guest service to both internal and external guests.
  • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
  • Responsible for room set-up of all banquet and catering events.
  • Ensure that banquet rooms are clean and set according to Banquet Event Order details.
  • Responsible for breaking down rooms after events; making sure the room is neat and clean, all tables, chairs and AV equipment is put back in its proper place.
  • Service of coffee breaks for meetings, as needed.
  • All other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

            EDUCATION and/or EXPERIENCE:

   High School diploma or GED required.  Banquet experience a plus but not necessary.

 

            SPECIAL QUALIFICATIONS:

  Must be physically able to lift and move tables, chairs, etc. Must possess effective communication and organizational skills, able to multi-task and be flexible with guest needs. Will work closely with Banquet           Captain, Sales, Food and Beverage Department, Facilities and other necessary departments. Must be able to be very flexible with work schedule demands, including nights, weekends and holidays.

 

            LANGUAGE SKILLS:

  Ability to read and understand Banquet Event Orders. Ability to respond to common inquiries or complaints.

 

            MATHEMATICAL SKILLS:

  Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

 

            REASONING ABILITY:

  Ability to use commonsense and reasoning to a variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Associate is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear.  The Associate frequently is required to stand and walk.    

The Associate is frequently required to lift up to 25 lb.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. 

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