Meadowlands Racing and Entertainment (NJ) & Tioga Downs Casino (NY)

  • Houseperson

    Location US-NY-Nichols
    Job ID
    2017-1198
    Type
    Regular Full-Time
  • Overview

    The House Person is responsible for maintaining the cleanliness and the general appearance of public areas and the corridors of the hotel.

    Responsibilities

    • Provide excellent guest service to both internal and external guests.
    • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
    • Stocking room attendant carts with supplies.
    • Rotating lines in the storerooms
    • Maintaining shelf organization in the storerooms
    • Replenishing storeroom supplies
    • Removing trash and dirty linens from room attendant carts and laundry chutes. 
    • Cleaning furniture, elevators, glass, planters, etc., in public areas, such as lobby, pool and public restrooms.
    • Sweeping and vacuuming floors, hallways and stairwells.
    • Reporting maintenance problems or completing work repair orders.
    • Spot cleaning walls, carpets, light fixtures, etc., storing room attendant carts at the end of the day.
    • Delivering special request items such as cribs to guest rooms.
    • Picking up trash from parking lot, all hotel public areas and garden areas.
    • Assist Sales and Food and Beverage departments with clean up/breakdowns after events.
    • Assist with delivery of guest amenities to rooms.
    • Assist with deep cleaning after major room renovations or repair work.
    • All other duties as assigned. 

    Qualifications

    QUALIFICATION REQUIREMENTS:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    EDUCATION and/or EXPERIENCE:

    High School Diploma or GED preferred. 

     

               

    SPECIAL QUALIFICATIONS:

    Must possess excellent communication skills.  Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, with extreme attention to detail.

     

    LANGUAGE SKILLS:

    Ability to read, analyze, and interpret a variety of instructions furnished in written, oral or diagram form. Ability to respond to common inquiries or complaints.  Ability to speak multiple languages is a plus.

     

                MATHEMATICAL SKILLS:

    Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

     

                REASONING ABILITY:

                Ability to apply common sense reasoning to a variety of situations.

     

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the Associate is regularly required to talk or hear.  The Associate is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.  The Associate is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.  

    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

     

    WORK ENVIRONMENT:

    The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate.

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