Meadowlands Racing and Entertainment (NJ) & Tioga Downs Casino (NY)

  • Houseperson

    Location US-NY-Nichols
    Job ID
    2017-1198
    # Positions
    1
    Posted Date
    2 months ago(4/9/2018 11:39 AM)
  • Overview

    The house person is responsible for maintaining the cleanliness and the general appearance of public areas and the corridors of the hotel.

    Responsibilities

    • Provide excellent guest service to both internal and external guests.
    • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
    • Stocking room attendant carts with supplies.
    • Rotating lines in the storerooms
    • Maintaining shelf organization in the storerooms
    • Replenishing storeroom supplies
    • Removing trash and dirty linens from room attendant carts and laundry chutes. 
    • Cleaning furniture, elevators, glass, planters, etc., in public areas, such as lobby, pool and public restrooms.
    • Sweeping and vacuuming floors, hallways and stairwells.
    • Reporting maintenance problems or completing work repair orders.
    • Spot cleaning walls, carpets, light fixtures, etc., storing room attendant carts at the end of the day.
    • Delivering special request items such as cribs to guest rooms.
    • Picking up trash from parking lot, all hotel public areas and garden areas.
    • Assist Sales and Food and Beverage departments with clean up/breakdowns after events.
    • Assist with delivery of guest amenities to rooms.
    • Assist with deep cleaning after major room renovations or repair work.
    • All other duties as assigned. 

    Qualifications

    EDUCATION and/or EXPERIENCE:
    High School Diploma or GED required.  Some college courses in Hotel Management preferred.

     

    SPECIAL QUALIFICATIONS:

    Must possess excellent communication and organizational skills.  Previous Hotel/Motel experience preferred.  Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.
                   

    LANGUAGE SKILLS:

    Ability to read, analyze, and interpret a variety of instructions furnished in written, oral or diagram form. Ability to respond to common inquiries or complaints.

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