Tioga Downs Casino

Houseperson

US-NY-Nichols
3 months ago
Job ID
2017-1198
# Positions
1

Overview

The house person is responsible for maintaining the cleanliness and the general appearance of public areas and the corridors of the hotel.

Responsibilities

  • Provide excellent guest service to both internal and external guests.
  • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
  • Stocking room attendant carts with supplies.
  • Rotating lines in the storerooms
  • Maintaining shelf organization in the storerooms
  • Replenishing storeroom supplies
  • Removing trash and dirty linens from room attendant carts and laundry chutes. 
  • Cleaning furniture, elevators, glass, planters, etc., in public areas, such as lobby, pool and public restrooms.
  • Sweeping and vacuuming floors, hallways and stairwells.
  • Reporting maintenance problems or completing work repair orders.
  • Spot cleaning walls, carpets, light fixtures, etc., storing room attendant carts at the end of the day.
  • Delivering special request items such as cribs to guest rooms.
  • Picking up trash from parking lot, all hotel public areas and garden areas.
  • Assist Sales and Food and Beverage departments with clean up/breakdowns after events.
  • Assist with delivery of guest amenities to rooms.
  • Assist with deep cleaning after major room renovations or repair work.
  • All other duties as assigned. 

Qualifications

EDUCATION and/or EXPERIENCE:
High School Diploma or GED required.  Some college courses in Hotel Management preferred.

 

SPECIAL QUALIFICATIONS:

Must possess excellent communication and organizational skills.  Previous Hotel/Motel experience preferred.  Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.
               

LANGUAGE SKILLS:

Ability to read, analyze, and interpret a variety of instructions furnished in written, oral or diagram form. Ability to respond to common inquiries or complaints.

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