Tioga Downs Casino

Race Office Assistant

Location US-NY-Nichols
Job ID
# Positions
Posted Date
1 week ago(3/14/2018 3:59 PM)


Responsible for the daily operations of the race office.  Responsible for preparation of the races on-site.


*This is a seasonal position* 


• Provides excellent guest service to both internal and external guests.
• Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
• Responsible for taking entries from trainers and owners during the morning of the draw.
• Responsible for answering phone calls in the race office two hours before post time.
• Responsible for printing out all forms needed during the draw including requests from the horsemen and Judges.
• Responsible for putting together the Race Program, complete with correct driver changes, odds, scratches, headings, etc.
• Assists Race Secretary with putting together competitive race cards.
• Assists in daily operation as requested by the Race Secretary.
• Responsible for charting qualifying races.
• Responsible for collecting fees from horsemen and owners.
• Responsible for communicating information between horsemen and the judges of the NYS Gaming Board.
• All other duties as assigned.



High School diploma or GED required.



Must possess excellent communication skills, and be able to maintain the highest level of confidentiality within the department and the company.  Must be computer-literate, with appropriate software.



Ability to read, analyze, and interpret documents, such as safety rules, maintenance manuals, and policies and procedures.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.



Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.



Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Associate is regularly required to talk or hear.  The Associate is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.  The Associate is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.   Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposed to the elements outside and around horses.


The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.  When on the race track, the noise level may increase to loud.

*This is a seasonal position* 


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