Tioga Downs Casino

Beverage Server/ Casino Cocktail Server

US-NY-Nichols
2 weeks ago(12/1/2017 11:56 AM)
Job ID
2016-1148
# Positions
2

Overview

Responsible for providing beverage service to all customers in an efficient, courteous and professional manner displaying a high standard of customer service.

Responsibilities

  • Provide excellent guest service to both internal and external guests.
  • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
  • Responsible for prompt, efficient and courteous beverage service to guests in accordance with company policies, procedures and standards.
  • Accurately accounts for all revenue related to the sale or service of beverage products.
  • Performs necessary tasks to service guests, i.e.: taking and filling all beverage orders and assisting in maintaining guests gaming area in a clean and neat manner.
  • Monitors guest needs on a continual basis ensuring all beverage requests will be promptly fulfilled.
  • Performs with Bartenders, Barbacks, Supervisors, and pertinent project associates in producing a smoothly and efficiently run operation.
  • Maintains assigned area for cleanliness.
  • Assists other beverage personnel with maintenance (sidework, opening/closing duties) as necessary.
  • All other duties as assigned.

Qualifications

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

           

EDUCATION and/or EXPERIENCE:

High School Diploma or GED required.

 

SPECIAL QUALIFICATIONS:

Strong organizational and interpersonal skills required.

 

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or associates of organization.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Associate is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear.  The Associate frequently is required to stand and walk.    

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Must be able to carry drink trays.

 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate should have the ability to lift serving trays in excess of 10 pounds.

The noise level in the work environment is usually moderate.  When on the project floor, the noise level increases to loud.

 

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